Shipping Policy

 WHEN WILL I GET MY ORDER?

We take processing and shipping out orders here at the Charm Palace headquarters very seriously. We know you want to look good now and we want nothing but the same thing! Our shipping time is 48 hours or less, however may take longer in some cases. Check out with your email or mobile number to receive tracking information. The shipping carriers we use are USPS and UPS and packages typically arrive in 2-6 business days unless you select a quicker service. Please understand that due to the pandemic USPS has been severely delayed in some areas. If you live in an affected area, you may want to use UPS for your shipping provider and may choose that option. For wholesale and Croc orders, please see the section below.

 WHAT DO YOU CHARGE FOR SHIPPING?

We charge calculated shipping nationwide for small orders! That shipping provider is USPS. Stock up on your faves and save on the shipping cost with free standard shipping on orders over $40 but under 1 pound.

DO YOU OFFER INTERNATIONAL SHIPPING?

Yes we offer international shipping. You will be charged a calculated rate based on your destination. You have the option to choose between USPS, UPS, and DHL.

WHOLESALE ORDERS

Wholesale orders can take 3-5 days to process and will then be shipped out.  We send out an email to select charms, as soon as that email is responded to - we start processing. Orders can be shipped sooner if indicated in email as well.

CUSTOM CROC ORDERS

Custom Croc orders are currently taking 7-10 business days to create due to the influx of orders.  They will then be shipped using a 2-4 day priority service of your choice.

 

WE ARE NOT RESPONSIBLE FOR ORDERS ONCE THEY HAVE LEFT THE COUTURE KINGS HEADQUARTERS.  SELECTING TO SHIP WITH USPS PRIORITY MAIL OR UPS PROVIDES YOU $100 INSURANCE IN THE CASE OF DAMAGED OR LOST GOODS.

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